Why Choose a CAC?

Certified Aquascape Contractors (CAC's) are the most qualified and informed pond installers in the water gardening industry. All CAC's are required to attend continual training and education seminars and maintain a proven record of outstanding work and dedicated customer service and support.

Some of the factors the review board looks at when reviewing an application are:

• Training - All CACs are trained and educated by Aquascape Designs
• Quality - A CAC's workmanship must be approved by Aquascape Designs’ own construction crew.
• Knowledge - A CAC is knowledgeable and trained on all Aquascape Products and has the ability to answer any questions you may have with your pond.
• Customer Service - CACs must provide outstanding customer service.
• Dedication - These installers are established, dedicated companies in the pond building profession.
• Continued Education – They must attend Build-A-Pond Days and other pond-related seminars throughout the year.
• Teamwork - CACs work closely with Aquascape Designs and ADI's distributors to ensure only the highest quality ponds are installed. All CACs must be in good standing with both Aquascape Designs and their ADI distributor.

A Certified Aquascape Contractor goes above and beyond the customer’s expectations. When you make the decision to choose a Certified Aquascape Contractor, you can feel comfortable knowing you are receiving the most qualified contractor to build your own beautiful backyard oasis.

Download Certified Contractor Brochure 

What Makes a CAC?

All contractors who wish to become Certified Aquascape Contractors must complete and in-depth application that includes referrals, pictures of completed ponds, and general questions about their business and water gardening philosophy. These applications are then reviewed by Technical Agents at Aquascape Designs and a review board made up of other established CAC's.

What make Platinum Ponds Different?

Water features are a new and exploding field. Most landscapers can go to a supply store purchase a kit and install a water feature for you. But why choose Platinum Ponds? We know what type of ponds and waterfalls are being installed in backyards. In fact half of what we do now is tear out old features done incorrectly by untrained landscapers that stack rocks in circles to make a quick buck. Often, the filteration system is inadequate and cause huge problems and additional costs down the road.

Platinum Ponds not only stands behind its workmanship, but will be around after the sale answering their phone. In fact, some of the ways we differentiate ourselves is that we are easy to get a hold of. We give you personal training on how to have a beautiful pond. We have emergency service after the sale, monthly service programs and stock fish, aquatic plants, and pond products, not mention we have a unique personal touch which has been lost in days gone by.

How is Platinum Ponds able to give Superior Service?

Platinum Ponds specializes in outdoor naturally balanced water features. We are not grass cutters, mulch movers, landscapers, pruners, grounds keepers, a pool company, or any jack of all trades. We are specialized experts in designing, installing and servicing ecosystem water features such as ponds, streams, waterfalls, and wetlands.

What is Platinum Ponds Pledge?

Platinum Ponds pledges that upon signing of a contract you will secure an install date pending weather. Unlike some landscapers, we do not secure and work on multiple job sites at the same time. We feel this practice only adds to costs and delays resulting in extreme frustration. We can complete most backyard projects in 1-3 days, NOT WEEKS.